FREQUENTLY ASKED QUESTIONS

Q:   What is Safe Solution®?

   A:   Safe Solution® is an invisible non-coating, micro-etch application for hard mineral surfaces such as ceramic tile, cement, steel enameled bathtubs, designed to create an anti-slip surface.

   A:   Safe Solution® creates invisible, microscopic channels that disperse oils and water from underfoot ensuring contact with the surface at all times.

   A:   According to Underwriters Laboratory (UL) and the American Society of Testing and Materials (ASTM),“A static anti-slip coefficient of .5 or above is considered a safe walkway surface.”  A Safe Solution®  treated surface is 0.6 – 0.7.

   A:   Safe Solution® may cause a temporary whitening or efflorescence that will disappear in a short amount of time.  A slight dulling effect can sometimes be seen, but a test area is always done prior to application to determine any effect it might have on the surface.

   A:   Experience tells us that routine daily cleaning does not stop the eventual buildup of film and residue left over from cleaning products used.  When this occurs traction will be diminished and your floor will require rejuvenating.   Once this occurs, the floors will not be operating at maximum effectiveness and traction will be diminished.  Most commercial applications average 1-2 years between rejuvenations.

   A:   When you consider a single slip-fall claim costs an average insurance premium payer a $5,000 deductible, and that a Safe Solution® treated floor can provide up to a 10% reduction in insurance premiums and lower WCB rates, it is not only a great value, but quite affordable too.

   A:   Clean Step™ is a superior multi-purpose cleaner designed to optimally maintain the properties of the Safe Solution®  anti-slip treatment as well as handle all commercial cleaning applications. Not only is Clean Step™  an unmatched cleaner, it is also a cost-effective alternative to stocking and using a multitude of various cleaners. 

   A:   Most commercial cleaners leave behind a residue that attracts and holds dirt.  This not only affects the appearance, but more importantly, the safety of the floor.  Clean floors are safe floors.  Clean Step™ is a highly effective, super low-residue cleaner, that when used routinely, ensures the cleanest and therefore safest floors possible.

   A:   Clean Step™  is a superior multi-purpose cleaner designed to optimally maintain the properties of the Safe Solution®  anti-slip treatment as well as handle all commercial cleaning applications. Not only is Clean Step™  an unmatched cleaner, it is also a cost-effective alternative to stocking and using a multitude of various cleaners.

   A:   We provide a cost-comparison chart for your convenience and accuracy of comparison.  Not only does Clean Step™ out-perform any other available cleaner, it does so for less money. Regular use of Clean Step™ gives you the cost-saving advantage of volume purchasing without having to buy in volume.

   A:   Contracts as generally used in the service industry are voidable contracts which means that if what you are currently using doesn’t address a specific need like providing and maintaining an anti-slip surface, then it can’t be regarded as a breach of contract.  These types of contracts benefit the provider and not the customer by “locking them in” despite how they are usually presented.  The Floor Safety Maintenance Program offers all the benefits of a contract with none of the obligations.  Most contracts contain a simple 30-day notice of change.

   A:   It is neither.  Clean Step™ is a biodegradable, anti-bacterial, non-hazardous, and gentle formulation.

   A:   Safe Solution® treated floors should be maintained like any other floor with a good quality user friendly heavy-duty strength, close to neutral pH cleaner that does not leave a residue. Our Clean Step™ is an essential part of any floor safety program and is designed to ensure maximum slip-resistance. It is obviously ideal for a Safe Solution®  treated floor. "CLEANER IS SAFER."

   A:   For commercial use, the protection will last up to 3 years depending on traffic patterns and maintenance - for domestic use, up to 5 years or longer.

   A:   The FSMP is an ongoing maintenance and inspection program designed specifically to optimize and prolong the anti-slip properties or a Safe Solution® treated floor. It offers valuable assistance and documentation in the form of a warranty certificate and affidavit, if necessary, in the event of slip-fall lawsuits and claims. The FSMP also provides substantial discounts on future Safe Solution® rejuvenations, by purchasing Clean Step™ as your regular everyday cleaner.